11%
37%
67%
89%

The claims management experience you want.
kurios Jūs norite.
Rezultatai, kurių Jums reikia.

1.7 MIL €
Payouts to customers
Up to 367%
Payouts increased by
10000+
Adjusted damages
15 YEARS
Experience in dealing with damages
859K €
Payouts to customers
Up to 367%
Payouts increased by
10,000+
Adjusted damages
15 YEARS
Experience in dealing with damage
Customer Testimonials
Our clients

“Professionals in their field. Everything is great, on time and place. We are pleased with the cooperation, so we recommend it to others”

Evaldas Butrimavičius
UAB State Express Europe Commercial Director

“The results achieved exceeded expectations! The experts work without reproach and the process itself was extremely smooth”

Ramūnas Komisaraitis
UAB Kautra Deputy Head of Traffic Service

“We are very pleased with the results! We clearly see the benefits and the value created for the company through increased benefits. A big plus is that experts communicate with drivers via “viber” and there is no need to additionally forward information.”

Julius Mockus
Head of Transport Managers Department of UAB Norlida

Customer Testimonials
Transport companies
Insurance brokers
Transport companies
Insurance brokers

Damage management and other services

The experience of more than 10,000 successfully managed transport damage has led our team to understand that fleet and transport damage administration requires complex solutions.
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Full Spectrum Fleet Damage Management
Our experienced team and network of partners across Europe have many years of experience helping companies solve the problems of damage to a wide range of transport fleets.
Foreign Damage Administration
Our partners in 33 European countries will not only ensure that the claims and payment of compensation comply with the guidelines of the laws in force in the country, but also provide urgent advice to your drivers.
Review of past damage cases
We review unexpired damages and recover insurance benefits for events that occurred in the past.
Cargo damage and claims administration
We take over the administration of claims and cargo damages and represent your interests in legal proceedings.
Debt collection
We provide individual debt collection solutions according to your business model and system.
Emergency assistance on the road
Our customers can feel at ease throughout the EU because, in cooperation with Claims management, emergency assistance is just a call away.
Services provided to insurance brokers
Claims management team of claims management experts can become your personal claims administration department. Our work, and successful results, positive feedback and recommendations are yours.
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Customer service on behalf of your company
We will administer damages on behalf of your company. We will answer calls and respond to emails as your employees. We will use the damage management platform of your choice or offered by us. Nevertheless, your customers will be able to reach us 24 hours a day, 7 days a week.
Debt collection
We will provide your clients with individual debt collection solutions throughout the EU.
Replacement car during repair
If your customers encounter damage and choose to repair the car, we will provide them with a replacement for the repair period.
Roadside assistance in Lithuania and abroad
Your customers can feel at ease throughout the EU, because in cooperation with Claims management, emergency assistance is just a call away.
Independent assessment
We use the most modern technologies and methodologies for damage assessment, which allows us to ensure accurate and correct results of damage assessment reports.
Legal services
In the event of a loss for your clients, we will advise you on a variety of legal issues and help you contact the responsible party. If necessary, we will represent your interests in court.
Frequently Asked Questions
To save you time, we answer the most frequently asked questions of our customers below. If you have a question that you cannot find the answer to, please contact us by phone, e-mail or by leaving a request in the form “Contact”.
GET IN TOUCH
Our claims are administered by an insurance broker. What can you do better?
First of all, we want to emphasize that we offer a wide range of services to solve your different problems: claims administration, debt recovery, legal advice, emergency roadside assistance throughout Europe, etc. It should also be relevant for you that we will solve all your concerns in one place, and a damage expert assigned to you will communicate with you and answer all questions. Our system is designed for an efficient, convenient and fast damage management process.
What you say sounds too good. Can you justify your words?
Yes, of course — we have many real examples of damage, which we will be happy to provide upon your request. We will also calculate what potential benefits we would create by administering your fleet.
How are your services different from other claims management companies?
Our essential uniqueness is that we focus on carriers and solving their problems. That's why we have a great understanding of the problems carriers face and create a product that allows you to solve all damage issues in one place. Working with Claims management will give you peace of mind regarding claims administration, debt recovery, legal services, emergency roadside assistance, and more.
What kind of damage do you handle?
Transport damage (MTPL and CASCO), cargo damage, driver health damage, property damage and warehouse damage. We work with all types of damage and do not divide them into large or small, light or heavy.
MORE QUESTIONS
We already have our own damage expert. Why do we need your services?
First of all, you should compare the values created by your expert with the values created by our team. Then consider what is more efficient: hiring an employee or transferring damages to a damage management company. It is also important to understand that in addition to the administration of damages, we will also provide you with services that your insurance expert will certainly not offer: debt collection, legal advice, emergency assistance on the road, etc.
How much would it cost to transfer the management of the entire fleet into your hands?
The price will depend on your needs and the number of vehicles in your fleet, but our statistics show that cooperation with us pays off after 1-2 transport or other damages.
We don't face a lot of damage. Does it pay to hire a separate claims management company?
We encourage transport companies to understand that risk management is a very important part of fleet management. Therefore, it does not matter if you are dealing with only a few injuries or have not suffered any so far. The main thing, if necessary, is to turn to experts, whose initial consultation will help you avoid fundamental mistakes.
All FAQ
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Get in touch

Email: zalos@claimsmanagement.lt
Mob. tel. +370 (614) 64 622
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