The claims management
experience You want.
The results You need.

1.7 MIL €
Revenue recovered
UP TO 367 %
Increase in payout
Claims handled
Of claims management experience
859K €
Payouts to customers
Up to 367%
Payouts increased by
Adjusted damages
Experience in dealing with damage
Customer Testimonials
We are trusted by

“Professionals in their field. Everything is great, on time and place. We are pleased with the cooperation, so we recommend it to others”

Evaldas Butrimavičius
UAB State Express Europe Commercial Director

“The results achieved exceeded expectations! The experts work without reproach and the process itself was extremely smooth”

Ramūnas Komisaraitis
UAB Kautra Deputy Head of Traffic Service

“We are very pleased with the results! We clearly see the benefits and the value created for the company through increased benefits. A big plus is that experts communicate with drivers via “viber” and there is no need to additionally forward information.”

Julius Mockus
Head of Transport Managers Department of UAB Norlida

Feedback from our customers
Transport companies
Insurance brokers
Transport companies
Insurance brokers

Services for transport companies

With more than 10,000 successfully administered transport claims, our team has learned that managing fleets and transport claims requires complex solutions.
Full-spectrum transport fleet claims management
Our skilled team and network of partners across Europe have many years of experience in helping companies solve a wide range of fleet problems.
Foreign claims management
Our partners in 33 European countries will not only provide You with 3-4 times greater benefits based on the foreign legislation but also provide instant consultation and help abroad for Your drivers.
Revision of past claims
We review claims that are outside the limitation period and recover insurance benefits for past events.
Cargo damage and claims administration
We take over all claims as well as cargo damage management and advocate for Your interests in legal proceedings.
Recovery of debts
We provide customised debt recovery solutions based on Yourbusiness model and system.
Emergency assistance on the road
Our customers can have peace of mind throughout the EU because, with Claims Management, emergency assistance is just a phone call away.
Services for insurance brokers
Our team of experts can become Your personal claims management department. We do the work, and You get the results, positive feedback, and recommendations.
Client service on behalf of Your company
We will manage claims on behalf of Your company. We'll answer calls and respond to emails as Your employees. We'll use the claims management platform of Your choice or one we offer. Nevertheless, Your clients will be able to reach us 24/7.
Recovery of debts
We provide customised debt recovery solutions for your clients across the EU.
Replacement car during repair
If your customers have damage and choose to have their car repaired, we will provide them with a replacement car for the duration of the repair.
Roadside assistance in Lithuania and abroad
Your customers can have peace of mind throughout the EU because, with Claims Management, emergency assistance is just a phone call away.
Independent assessment
We use state-of-the-art damage assessment technologies and methodologies to ensure accurate and fair damage assessment reports.
Legal services
If your customers face losses, we will advise you on a wide range of legal issues and guide you to the liable party. If necessary, we will represent your interests in court.
Frequently Asked Questions
To save you time, we answer the most frequently asked questions of our customers below. If you have a question that you cannot find the answer to, please contact us by phone, e-mail or by leaving a request in the form “Contact”.
Our claims are managed by an insurance broker. What can you do better?
First of all, we emphasise the wide range of different services we offer to help You solve your problems: claims management, debt recovery, legal advice, emergency roadside assistance across Europe, and more. You should also be aware that all Your concerns will be dealt with in one central location, with a personalised claims expert available 24/7 to communicate with You and answer any questions You may have. Our system was developed for an efficient, convenient, and fast claim management process.
What you say sounds too good. Can you give a reason for what you say?
Yes, of course - we have plenty of real-life cases of claims management, which we will be happy to provide on request. We will also estimate the potential benefits we could generate by managing your fleet.
How are your services different from other claims management companies?
Our key difference is our focus on carriers and solving their problems. This is why we understand the problems carriers face and develop a product that allows all claims issues to be dealt with centrally. With Claims Management, You will feel at ease with claims management, debt recovery, legal services, emergency road assistance, and more.
What kind of claims do you manage?
Transport claims (MTPL and KASKO), cargo claims, drivers' health claims, property damage, and warehouse damage. Basically, we deal with all claims and do not classify them as large or small, light or heavy.
We already have our own claims expert. Why do we need your services?
The first step is to compare the values created by Your expert with those created by our team. Then You should consider which is more efficient: hiring an employee or outsourcing the claims to a claims management company. It is also important to understand that in addition to claims management, we will also provide You with services that Your insurance expert will definitely not offer: debt recovery, legal advice, emergency road assistance, and more.
How much would it cost to hand over the administration of the entire fleet to you?
The price will depend on Your needs and the number of vehicles in Your fleet, but our statistics show that working with us pays off for our clients after 1-2 vehicles or other damages.
We don't get much damage. Is it profitable for us to hire a separate claims management company?
Of course. By contacting insurance experts at an early stage, You can avoid making crucial mistakes that could cost you a lot later.
Read more FAQ
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Get in touch

Email: zalos@claimsmanagement.lt
Mob. tel. +370 (614) 64 622
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