Nepriklausomi žalų administravimo ekspertai - daugiau nei 10 000 suadministruotų žalų

Competitive advantage and revenue growth

The major insurance broker companies know that professional claims management is first and foremost an advantage.

Ask Yourself why a person or a company should be insured by a broker who does not provide professional claims handling when another broker does.

When managing claims, we work with both broker companies and individuals. And we clearly see that clients who have received increased benefits feel more valued by their brokers and are therefore more likely to recommend them to others.

Get a free consultation

Client service on behalf of Your company

Claims Management's team of experts can become Your personal claims management department.

We will manage claims on behalf of Your company. We'll answer calls and respond to emails as Your employees. We'll use the claims management platform of Your choice or one we offer. Nevertheless, Your clients will be able to reach us 24/7.

We do the work, and You get the results, positive feedback, and recommendations.

Get a free consultation

We provide additional services to your customers

With Claims Management, you can offer your clients a broad portfolio of extra services:

Recovery of debts: we will help your clients recover all types of debts worldwide.

Replacement car: while your client's car is being repaired, we will provide them with a replacement.

Roadside assistance in Lithuania and abroad: our partners both in Lithuania and foreign countries (within the EU) will provide emergency roadside assistance to your customers.

Independent assessment: our independent claims assessors will carry out an independent assessment of the damage or property if required.

Legal services: our legal team will provide a wide range of legal consultancy services to your clients on a variety of issues.

Get a free consultation

“Professionals in their field. Everything is great, on time and place. We are pleased with the cooperation, so we recommend it to others”

Evaldas Butrimavičius
UAB State Express Europe Commercial Director

“The results achieved exceeded expectations! The experts work without reproach and the process itself was extremely smooth”

Ramūnas Komisaraitis
UAB Kautra Deputy Head of Traffic Service

“We are very pleased with the results! We clearly see the benefits and the value created for the company through increased benefits. A big plus is that experts communicate with drivers via “viber” and there is no need to additionally forward information.”

Julius Mockus
Head of Transport Managers Department of UAB Norlida

Customer Testimonials

How does the cooperation between us and insurance companies work?

Negotiating the terms of cooperation

The Claims Management team can take over the whole claims process or just part of the work as required. For example, only problematic and highly complex claims or only transport company claims.

Agreeing on communication tools

Once the contract is signed, we choose and agree on the means of communication. We can work using Your designated email or phone number, as well as our own communication methods.

Agreeing on a claims case inventory system

We'll give You and Your clients the ability to see all claims in the current period. You will see the entire claims management procedure, from the registration of the accident to the notification of the insurance decision.

When a claim occurs, Your clients contact us, or more specifically, Your claims management department

You will refer Your clients who are dealing with claims to Your claims management department. We will take over the entire claims management process and represent both You and Your client's interests.

Managing the case

The client will be able to consult the same claims expert for the entire case management period. We will take care of communication with the insurance company or other relevant parties.

We review the results of the final administration of the case

Reviewing the results of the final case management

Until now, we have not managed claims for our clients. Why should this service be relevant for us?

Most major insurance brokerage companies already provide claims administration services. By delaying, you risk losing the competitive advantage to companies that already provide this service.

How will the cooperation between you and the broker work?

If necessary, we will take over all claims and related issues of your customers. We will be able to communicate with customers both by phone and email. All damage cases will be easily accessible in our system, which will allow you to see claims of your customers at the current time.

Do you manage all kinds of claims?

Yes, we administer CASCO, MTPL, CMR, health claims, corporate property claims, population property claims and all other product claims.

What kind of claims do you handle?

Transport claims (MTPL and CASCO), cargo claims, driver health claims, property and warehouse claims. We work with all types of damage and do not divide them into large or small, easy or difficult.

Professional claims management resulting in increased revenues.

Get in touch