Frequently asked questions of our customers

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Transport companies
Insurance brokers
Our claims are administered by an insurance broker. What can you do better?
First of all, we want to emphasize that we offer a wide range of services to solve your different problems: claims administration, debt recovery, legal advice, emergency roadside assistance throughout Europe, etc. It should also be relevant for you that we will solve all your concerns in one place, and a damage expert assigned to you will communicate with you and answer all questions. Our system is designed for an efficient, convenient and fast damage management process.
What you say sounds too good. Can you justify your words?
Yes, of course — we have many real examples of damage, which we will be happy to provide upon your request. We will also calculate what potential benefits we would create by administering your fleet.
How are your services different from other claims management companies?
Our essential uniqueness is that we focus on carriers and solving their problems. That's why we have a great understanding of the problems carriers face and create a product that allows you to solve all damage issues in one place. Working with Claims management will give you peace of mind regarding claims administration, debt recovery, legal services, emergency roadside assistance, and more.
What kind of damage do you handle?
Transport damage (MTPL and CASCO), cargo damage, driver health damage, property damage and warehouse damage. We work with all types of damage and do not divide them into large or small, light or heavy.
We don't face a lot of damage. Does it pay to hire a separate claims management company?
We encourage transport companies to understand that risk management is a very important part of fleet management. Therefore, it does not matter if you are dealing with only a few injuries or have not suffered any so far. The main thing, if necessary, is to turn to experts, whose initial consultation will help you avoid fundamental mistakes.
How much would it cost to transfer the management of the entire fleet into your hands?
The price will depend on your needs and the number of vehicles in your fleet, but our statistics show that cooperation with us pays off after 1-2 transport or other damages.
We already have our own damage expert. Why do we need your services?
First of all, you should compare the values created by your expert with the values created by our team. Then consider what is more efficient: hiring an employee or transferring damages to a damage management company. It is also important to understand that in addition to the administration of damages, we will also provide you with services that your insurance expert will certainly not offer: debt collection, legal advice, emergency assistance on the road, etc.

Ask your question

Email: zalos@claimsmanagement.lt
Mob. tel. +370 (614) 64 622
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