Are you dealing with foreign damages?

Your driver got into an accident outside Lithuania and is facing huge difficulties because of the language barrier?

Don't know the legal framework of the foreign country and aren't sure You are giving the right instructions to Your driver after the accident? As a result, don't collect all the necessary documents and evidence?

After an accident abroad, You or Your broker turn to the kasko or representatives in Lithuania and thus fail to recover the full benefits?

Claims Management has extensive knowledge of international transport and cargo damages. Along with offering Your drivers 3-4 better benefits in accordance with the foreign country's legal system, our colleagues in 33 European countries will also give them immediate assistance in a language they understand.

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Your time spent on claims management has increased significantly?

Your fleet has been growing rapidly lately, and so has the number of claims?

Maybe You are planning to grow and realize that Your claims management time will also increase?

Looking for help and want to get solutions to all your issues, such as answers to a wide range of legal questions, claims management, debt recovery, emergency roadside assistance, direct communication with drivers, and more, in one place?

Our experienced team and partner network across Europe have many years of experience in assisting companies with a full spectrum of fleet challenges.

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Dealing with cargo damage or claims?

In the case of cargo damage, the claimant froze or set off money you earned but have not yet paid?

Received a claim that is clearly excessive and unreasonable?

Lack sufficient legal knowledge, so CMR claims management requires a lot of your own time?

Our legal team and claims experts handle these problems on a daily basis. We solve them with advanced, well-established systems so that your interests can be properly represented and your documentation handled quickly and efficiently.

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Added value for our customers

With more than 9,000 successfully administered transport claims, our team has learned that managing fleets and transport claims requires complex solutions.

That's why we provide a full portfolio of related services to ensure smooth, efficient cooperation and solutions to a wide range of challenges.

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Communicating directly with drivers

In the event of transport damage, fast and smooth communication with the driver at the site of the accident is crucial. That's why we make every effort to contact the driver directly and without any mediator, in a language the driver understands.

Independent assessment

We use state-of-the-art damage assessment technologies and methodologies to ensure accurate and fair damage assessment reports.

Recovery of debts

We provide customised debt recovery solutions across the EU.

Organizing and archiving claim files

A well-organised and efficient case management system helps to avoid mistakes and complications and to manage them faster.

Inventory of old, written-off, or pending claims

Once we sign a contract with a new client, we review claims that are outside the limitation period, allowing us to create financial value immediately.

Emergency assistance on the road

Our customers can have peace of mind throughout the EU because, with Claims Management, emergency assistance is just a phone call away.

Providing analytics and recommendations on how to reduce losses

For logistics companies, analysing damage data is essential to effectively manage their operations. It can help identify potential problems and gaps that can be closed to reduce losses and increase profits.

Our claims are managed by an insurance broker. What can you do better?

First of all, we emphasize the wide range of different services we offer to help You solve your problems: claims management, debt recovery, legal advice, emergency roadside assistance across Europe, and more. You should also be aware that all Your concerns will be dealt with in one central location, with a personalized claims expert available 24/7 to communicate with You and answer any questions You may have. Our system was developed for an efficient, convenient, and fast claim management process.

What you say sounds too good. Can you give a reason for what you say?

Yes, of course - we have plenty of real-life cases of claims management, which we will be happy to provide on request. We will also estimate the potential benefits we could generate by managing your fleet.

How are your services different from other claims management companies?

Our key difference is our focus on carriers and solving their problems. This is why we understand the problems carriers face and develop a product that allows all claims issues to be dealt with centrally. With Claims Management, You will feel at ease with claims management, debt recovery, legal services, emergency road assistance, and more.

What kind of claims do you manage?

Transport claims (TPVCA and KASKO), cargo claims, drivers' health claims, property damage, and warehouse damage. Basically, we deal with all claims and do not classify them as large or small, light or heavy.

Your insurance payouts should have been higher a long ago.

Are you dealing with foreign damages?

Your time spent on claims management has increased significantly?

Dealing with cargo damage or claims?

Get in touch